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ACCESSIBILITY STATEMENT

 

Last Updated: May 26, 2026

 

  1. COMMITMENT

Cole Fire Supply is committed to making the website accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

 

  1. ACCESSIBILITY FEATURES

Our website includes:

  1. Alt text for images

  2. Keyboard navigation for all interactive elements

  3. Sufficient color contrast for text and backgrounds

  4. Descriptive link text and form labels

  5. Consistent navigation and page structure

  6. Resizable text without loss of functionality

  7. Accessible checkout and account processes

 

  1. KNOWN LIMITATIONS

While we work toward full WCAG 2.1 AA compliance, some content or features may not yet meet all guidelines. We are actively addressing gaps. Third-party tools (payment processors, manufacturer content) may have their own accessibility standards beyond our control.

 

  1. ASSISTIVE TECHNOLOGY

Our site is designed to work with:

  1. Screen readers (NVDA, JAWS, VoiceOver)

  2. Screen magnification tools

  3. Voice recognition software

  4. Keyboard-only navigation

 

  1. REPORT ACCESSIBILITY ISSUES

If you experience difficulty accessing our website or need information in an alternative format, contact us at the following. We aim to respond within 2 business days.

**Email:** coleladdersafety@gmail.com 

**Include:**

  1. Description of the accessibility barrier

  2. Website URL where the issue occurred

  3. Your contact information

 

  1. ONGOING IMPROVEMENTS

We regularly review our website for accessibility issues, train our team on accessibility best practices, and incorporate accessibility into new features and updates.

 

  1. THIRD-PARTY TOOLS

Our website uses third-party plugins and services. We encourage vendors to prioritize accessibility and select tools that support WCAG 2.1 AA standards.

 

  1. FORMAL COMPLAINTS

If you are not satisfied with our response to an accessibility inquiry, you may contact:

  1. **U.S. Access Board:** www.access-board.gov 

  2. **Department of Justice Civil Rights Division:** www.justice.gov 

 

**We are committed to providing equal access to all users.**

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